Still having trouble?

If a call feels laggy or choppy

Try turning on CPU Saver from the settings menu. It turns off everyone else's incoming video to free up your computer, and it can make a big difference on an older or struggling machine.

Anything else

Check our System Status page to see if any services are down.

If everything shows operational but you're still having problems, contact your studio admin or email us at hello@suretake.io.